Michelle is a goddess and such a mother. I have the biggest car anxiety possible after barely surviving an accident that caused me to have my femur and left cheek on my face replaced. Then a mechanic broke the latch on my hood and folded in on me while driving.Car maintenance scares me to my core. This woman has shown nothing but compassion, patience, and understanding. I will not go anywhere while I am here in Washington for car maintenance. She has made me feel safe in my car again and has taken the time to break things down for me and explain why I need XYZ. I can call her about any questions, she's relatable and makes me feel comfortable leaving my car unattended to have it worked on. Miss Debbie, the shuttle driver, is such a sweet lady as well. She has the best stories to tell, and her wisdom and care for her customers are something I'm grateful to have in my presence when she drives me home. These two have made me feel secure once again to be in my car, to be in a mechanics shop, to let someone touch my car. No one can quite understand how important this is and how deep this is for someone with trauma to the point of having tremors while driving their vehicle. I don't anymore, and that's  thanks to the team at Toyota of Olympia, but most importantly, Michelle and Debbie, thank you, ladies - Ivey Pearsall-Evans You guys better relay this message to these amazing employees if I find out you didn't ima be very upset they deserve all the recognition they can get.

We had an excellent experience. My husband was able to get the exact truck that he wanted. Also, the dealership has a great cafe and a kids’ tv room which made the wait more comfortable.

Very friendly, fast and thorough.

Service was good and the waiting area is very nice. Had a nice informative talk with Ian about some of the cars for sale.

So nice to have a quality Toyota dealership so close to home! This dealership is the one!! Bailey in the service department is always on point!!

Easy online purchasing thru smart path. Trade in was easy and our salesman was very proffessional.

Best service anyone can hope for.

We decided to buy a truck in order to pull a boat and after a few searches for previous owned trucks… the right answer was a new Tundra. I’ve visited a few dealers around the Puget Sounds and had a couple false starts, some tricky price manipulations and “hard to find” conversations. I almost gave up, but Toyota of Olympia had the exact truck I was looking for, so I set up an appointment online and met with Jacob later the following afternoon. We drove the truck and I knew it was the end of my search. Through this process I worked with Kevin from the online team, Jacob upon arrival and test drives, JT and then Tommy the GM, I ended up buying an even better outfitted Tundra Crewmax Limited Hybrid in Smoked Misquite. The team at Toyota of Olympia is a step above the rest!! Very accommodating and driven by customer satisfaction, honest and straightforward experience. Our next purchase… we’ll be starting with Toyota of Olympia, no reason to go anywhere else. #besttoyotadealer #lovemytundra

My visit to the Toyota of Olympia dealership for servicing both of my cars was nothing short of exceptional, largely due to Andrew, my dedicated service helper. His profound knowledge and attentive demeanor made the experience seamless. The waiting area was not only comfortable but also well-equipped, making my wait enjoyable. Andrew kept me informed at every step, ensuring transparency and peace of mind. Both cars were serviced promptly and with utmost care, exceeding my expectations. I wholeheartedly recommend Andrew and this dealership for their unparalleled service excellence.

Out of this world services and very pleasing customer service representative, Nathan. Highly recommended. I will be back for another service.See you again!

Exceptional service. Monica was a tremendous help and my car received excellent care Debbie’s shuttle assistance made my day! What a great team! Thank you Toyota of Olympia

I always receive excellent service at this Toyota dealership.

Great service

Kelly and kosal thank you!

Brandon was friendly, knowledgeable and helpful. My RAV4 was serviced and recommendations noted. Always good service when taking my car in.

Michelle on Green Team was fast, friendly and efficient. Got my car checked out, recommended some additional maintenance, did a quote and got me shuttle service to my home and back. I have dealt with Toyota Olympia for years and have always received outstanding service.

They have always done a professional and speedy job on my 2014 Avalon. Appreciate there cheerfulness in their customer service. Thanks

Jose was friendly and efficient. I genuinely appreciated his service.

Excellent service. Cheerful and friendly representative.

Great customer service.